We are pleased to anounce that Exams Catalunya has been awarded by the Occupational English Test (OET) for receiving the highest Net Promoter Score (NPS) of all the test venues in the EU, UK and Ireland. This award is based on the survey from the OET candidates each month after the test in wich they are asked to rate their experience on exam day using a range of values, from how comfortable the seating was to the clarity of the sound recording in the listening test.
At the end of the survey, OET asks candidates how likely it is that they would recommend the venue to others, on a 0 to 10 scale. The higher the number they give to the centre, the greater the likelihood of them recommending the venue. You can find out more about how NPS works here: https://en.wikipedia.org/wiki/Net_Promoter